Phoenix Brewery

Halls are nicely located, very central. Staff is very helpful 24h. My room feels safe. The kitchen is nice and big, with everything that a student would need. Good value for money!

In terms of the building itself the accommodation is pretty good. Bathroom, kitchen, laundromat and other facilities are all easy to use and good quality. It's amazing to be only 10-15mins away from the beach (really good for when I'm stressed). However, for someone who doesn't like clubbing of any sort, social activities are limited. Also, the hill leading up to my flat is hell.

The location of the halls is great as it is very close to town and easy walking distance to almost everything! The facilities aren't too bad but also aren't great. They have small single beds that are almost just camp beds and a wet room, but at least it is an en suite! The kitchens are nice and contemporary. The social experience of halls is great as you meet so many people however after the first three months people get less friendly and talkative. Good overall :)

Good size rooms & modern kitchen, most of the staff are extremely friendly and very welcoming and quick to help with any concerns we may have. However we have had problems with a security guard (other people have had similar problems with the same one) just turning up in our flat sometimes and complaining about different things that we know other flats are allowed to do. One night we were just sat in the kitchen watching TV and he walked past the window outside about 6 times just back & forth just checking in on us. Felt like we’re always being watched/always doing something wrong! Plus the main door to the block is always open and unlocked, even overnight, seeing as we’re flat 1 so on the bottom floor, this doesn’t always feel safe. A couple of us have had water leaks in our cupboard in our kitchen & bathrooms, but one person’s wardrobe had a big leak one night (a few months ago) and all of her clothes & belongings in there were water damaged. She was promised that if she claimed on the insurance she would receive compensation for the damage but she has not received anything. We have had a similar problem where the freezer broke over Christmas and so all of the food in there went off and we were promised compensation, but are yet to receive anything. Overall good and a nice communal block area, but definitely has its let downs.

Cleaning isn’t great, not enough laundry rooms, cold rooms, smoking area directly outside my window so always smells of smoke