I have some mixed feelings about this network because of what it has to offer, its network coverage, its plans and how they communicate with customers. First of all, Vodafone is becoming one of the best networks for people to use in the UK and Europe, with flexible roaming and reasonable pricing. They always offers commodities to loyal customers and discounts on new deals. They are very reliable as a network when it comes to service and always have good coverage. The downside comes when you are a pay monthly customer : i have just finished my plan and whilst being with vodafone, i have been overcharged for my plan. This is no mistake with vodafone, it was because i had overused my phone on specific months, BUT the reason why i don't like them is because like many other networks, they didn't notify me when my allowances were low and certainly didn't notify me when i was going way over my allowances. It was as if they were doing that deliberately to steal my money, and when my bill reached a significant (£100+), that is when they told me which is think is very unfair for the customer. unless they sort this out, customer satisfaction will be quite low for the years to come.