Three Mobile Networks Reviews

Showing only 4 star reviews. Clear filter
Anonymous
I got a new plan just a few months ago and the 3 staff were very helpful in helping me choose a new phone and seemed very knowledgeable. The coverage is mostly good.
Anonymous
Good cost Always reliable Good customer service Wuntu is a good perk with good deals on them especially with food
Anonymous
I always receive great customer service from three, they have always done their very best to help. An exciting bonus of choosing three is the discounts they offer on food, fitness and so much more on a free app called Wuntu. Coverage is good & the overall cost of my contract is so much cheaper than other networks, but includes more too!
Anonymous
I have received good customer service my contract is always fair and i always see the benefits of the contract. Any problems are solved in good time and I am always treated with care
Anonymous
Brilliant service pretty much anywhere, also the only network I've found that do "all you can eat" data for a reasonable price! however, prices do tend to creep up within your contract every now and again.
Anonymous
Overall a good network provider. Had some difficulty changing my contract from my mothers details (when I wasn't under 18) to my details but other than this I haven't had a problem with them
Anonymous
Coverage is good majority of the time, access to 4G needs to be improved in the Reading area. But on the whole good coverage for a good price
Anonymous
The customer service is quite good. They try a much as possible to help their customers as best as they can.
Anonymous
My contract gives me 4GB data, unlimited minutes, unlimited texts every month. I am a fairly active phone user, using it daily to get from place to place or look up occasional facts, and browse facebook; otherwise, I tend to be conservative with my data and keep data off whenever possible (total use roughly 1 hour/day). I generally don't use data for looking at videos/youtube etc. I always have plenty of data left behind (3 weeks into this month and have only used 0.5GB data). Unlimited texts really is a benefit for me as people don't always see messenger straight away and this is a reliable method of communication for me. There's free roaming within the EU which is also a great benefit as we holiday to european destinations fairly frequently and this allows us to look at maps, events and continue normal browsing (facebook etc) without a worry. In terms of coverage, I often don't get coverage in a few indoor areas or in areas where others on e.g. virgin mobile seem to get coverage (my indoor time is largely hospital and hospital accommodation, but in other indoors areas it's generally ok), so coverage only gets 3 stars. Outdoors, however, coverage is usually at least 2 bars which is fine for my needs. Connection during calls are again sometimes difficult (fuzzy voices) and I have to walk around or open a window to try and improve the connection; these are only for occasional calls and I suppose is related to the coverage issues (not very good in hospital areas). There's a wide range of contracts explained clearly on their website and I was able to select the option that best suited my needs at a reasonable price.
Anonymous
Always get good signal and internet, don't get bombarded with texts phone calls or emails from 3 unlike other providers I have been with
Anonymous
As a student I value the discounted cost I got for my SIM plan, with enough data. Switching my old number over to the new SIM was easy too. Coverage is normally fine with 4G common, although some rural areas seem to lack 3 coverage where other providers are. Wuntu is a nice addition too.
Anonymous
Very good customer service every time I have had to get in contact with Three, can sometimes take a while to get through to someone though. The quality of coverage is mostly good, I almost always have 4G and signal in the UK. I often go hiking in the lake district, scotland, etc and even there the signal has mostly been good. The international plan (international calls, texts, roaming does not cost extra) is why I chose Three as my provider, as I am abroad a fair bit. The data coverage abroad isnt great though..
Anonymous
I have been with Three for roughly seven years now and am generally impressed with their service. I am on a good value tariff, with ample calls, data and texts. The staff in store are generally vary helpful and friendly. The free 3 to 3 minutes are very useful for me as my mother, father, brother, uncle and a few friends are with 3 as well, and the removal of international roaming charges for a variety of countries is extremely helpful. In terms of further perks however the wuntu service, although occasionally having good deals is far inferior to any of the benefits offered by other providers such as vodafone, O2 or EE from my experience.
Anonymous
Good 4g in most places Roaming off in Europe WUNTU offers some really good discounts from time to time
Anonymous
I like their rewards system on wuntu. Its got good phone coverage and is worth the money i dont know about roaming abroad as i dont use it much.
Anonymous
Customer service has always been helpful I enjoy the global coverage when I travel The plan provides a good amount of data
Anonymous
Three is a very good provider my family has been with them for years. They treat they're loyal customers quite well and have given us offers due to the length of time we have been there I don't think I will be changing providers anytime soon
Anonymous
Decent coverage, even in a lot of places where my friends who use other networks don't get coverage. Mobile data could be faster though. Also, they need to add more countries where I can use my data allowance.
Anonymous
Being with three is great, they provide good costumer service and great deals on phone contracts for monthly payments. However, the only bad thing is my 4G doesn't always work when wanted.
Anonymous
Customer service is pretty good, however you need to phone up to put a cap on services so you don't go over allocated limits, which resulted in me being charged and extra £60 on top of my £23 monthly payment for which i get unlimited data, texts and a good amount of minutes.
Anonymous
Would be 5 but need to buy an add-ons for over seas and to use my phone as a hotspot. Customer service is good but it takes a while to get talking to a human
Anonymous
Coverage is of great quality especially when it comes to WiFi and whenever I have any troubles and need to call customer service they are always very helpful
Anonymous
I've been a three customer for a number of years, have only had a few places where I couldn't receive signal. Generally, the phone network provides good service and usually able to make a call from wherever I am. The Wuntu app is also a nice addition, giving helpful deals daily as well as the three-in-touch app which allows me to make calls when I don't have signal through wifi.
Anonymous
Whenever I have problems with 3, I go into the store and they sort it out really quickly. Generally I find the idea of having to go to a phone store to change contract/sort out an issue very tedious and long-winded but with 3, I find that they are able to make this quite painless. Where I live the coverage is good enough for me, the customer service is ok, the perks such as wuntu are Ideal and I really enjoy the little game on the 3 apps. Wuntu haven't offered dominos in a while and that was my favourite offer so I hope that comes back but I also like the Rakutentv offer. Excellent international roaming in feel at home destinations but when not in those places such as Jordan it can be extremely expensive.
Anonymous
Contracts and sim only offers are better than some comapies, such as 100gb for £20, and unlimited for £27. Packages available are good and affordable, and go binge is a life saver to stream apps and shows on. Coverage could be better. In whole the service of the network is as should be.
Anonymous
All in all being with Three has been great. I get unlimited texts and calls as well as 8GB of data for under £20 per month. The network coverage is good and the customer service is great, they even have an app where you can keep up to date with your allowance and see up coming and past bills. I even get some perks for being a customer at Three such as the WUNTU app where you can get daily deals and discounts which is great, especially when you are a student as you will be trying to save at every possible chance, trust me.
Anonymous
Price go up almost each year but it's worth the price as you could go roaming internationally without paying extra fee. One point to note is the signal, sometimes it's just difficult to get signals in some places and its weak.
Anonymous
It's a really good provider, they look after their customers and are generally very helpful. The coverage has been pretty good the few years I've been there but since I've moved it's been pretty hit and miss but that could be due to the area
Anonymous
Three overall are quite a great phone network provider. Definetly student budget friendly. *hint hint, mention you're a student there's a discount* Their sim only plans offer quite a large amount of data for quite a low cost for example £10 for 4GB unlined everything else. Not to also forget that you also get free usage of apps like Netflix, Snapchat and Soundcloud, which is amazing. Coverage could be better but most of the time is decent.
Anonymous
Great service, signal almost everywhere, however there are some areas where there is no signal at all. When you subscribe to a plan you get access to their Wuntu app which is great, you can get free coffees almost every week. Good restaurant offers and much more.
Anonymous
Provide good service, pretty much always have a good signal and perks are good on the Wuntu app. Don't offer much in the way of deals/ promotions such as early upgrades or perks for loyal members.
Anonymous
Three mobile services good, they have good coverage, they also have excellent customer service and their website is user friendly and convenient.
Anonymous
Generally three is really good, my 3G has been getting worse recently which worries me but hopefully there is a good explanation, I really like the roaming as I travel a lot and the fact they do the US is a big selling point for me and they give you plenty of data, I don't feel restricted. My data also doesn't work around any trains which is why I took off the star
Anonymous
Good signal in various places however 3G can be quite slow sometimes so this could do with being improved. Fast text services and Three team in store were nice when I visited the shop.
Anonymous
Signal has vastly improved over the past 12 months meaning where 3 were cheap but limited, now it is cheap but much more reliable L.
Anonymous
The customer service so far has been good and I have no complaints. The coverage is acceptable but could be improved, i often lose signal when visiting new towns and cities etc. The Wuntu app has come through and I really appreciate that Three has taken its time to try and treat its customers, I have definitely taken advantage of deals with Dominos, Greggs, Patisserie Valerie and Hotel Chocolat.
Anonymous
Simple and easy and lovely. Always answer and solve any problems quickly and deffo worth the money. Mine includes unlitmied data and even insurance which is always so simple and easy. I even got a replacement sent within a few days.
Anonymous
The quality of the coverage I get is quite poor around g20 area of Glasgow and that's where I live sadly. My phone is definitely value for money and it compensates me for the bad data connection I get
Anonymous
Near excellent customer service with almost instant replies. Signal in some areas can be poor but when you find the right place it is very good. Comes with access to many great rewards such as free coffee and pizza.
Anonymous
Threes deals and packages are something I can happily vouch for as I have been a loyal customer to Three for quite some time. They include great offers for affordable prices. However, the only problem is the 3g service itself being rather slow.
Anonymous
Good value for money! Good coverage. Fast 4G. I get Wuntu offers every week, which is nice! I just got a free chocolate bar yesterday!! Might be more worth while in London or larger cities than in smaller ones, because some of the offers are specifically for things like station stores of Whsmith which I imagine is a bit awkward, but I'm happy with it
Anonymous
First of all, there was an instance where I was overcharged once due to data-roaming issues which was sorted out after multiple calls and online chat with the customer service. The customer service is outsourced but they handled the problem really promptly and to my satisfaction in which they not only waived off the over-charge but also credited about hundred quids into my account. Not sure is it a London or my iPhone problem but the data connection is mostly quite poor which I have to often restart my phone to get data signals. However, it is noted that the data connection abroad is often better than that in London itself. Used to be a fan of wuntu app (Three rewards app) but lately been too busy to redeem anything.
Anonymous
Three mobile is an excellent provider, with a range of amazing perks which allow you to get the most for your money. You can roam for free in over 50 countries worldwide, use Snapchat without using your monthly data and call other Three numbers for free. I have been them for nearly 8 years and would HIGHLY recommend!
Anonymous
Generally I have good coverage but it can be quite slow at times .. Wuntu is one perk but generally the offers on the app are a little rubbish! However I can roam in over 70 countries and signal has been pretty impressive abroad
Anonymous
I have been with three for like forever! 5+ years now. Great network, afford deals and good customer service, I have never had any issues with Three so definitely recommend it.
Anonymous
I recently upgraded my package and phone with three following years of continual service with them. I got an iPhone XR with unlimited everything plus a pair of Beats headphones for £58 a month. Only an £8 increase from my old contract. Cracking deal and always happy to help with any issues that came about any time of night or day. Signal is very reliable too!
Anonymous
Been with 3 now for several years must say I'm well pleased with them and are finance friendly for me. And have unlimited internet and have this app called Wuntu which gives great discounts for activities like cinema tickets and dominos.
Anonymous
The customer service from three is superb. You don't have to wait ages on the phone, and they are very accommodating and will give you special deals if you've been a customer for a long time. I even got a deal on my contract due to referring family members. They look after their customers. However, their coverage isn't the best. I find t quite hard to get 3G in certain areas of London, however I like the fact you get a lot of data for a small price. For 16g of data a month; and 200 texts and calls, it's £15 a month
Anonymous
I have had a Three contract all of my phone owning life and I can honestly say I wouldn't swap to another provider, they have some wonderful packages and perks but the one downside is that it's quite expensive, as a student, it would be nice if they did discounted contracts for those who are students or working for the NHS.
Anonymous
I have been with the 3 network for 4 years now and have never been disappointed with the services. The value for money is good, I pay £20 a month for unlimited text and mins with 12GB of data. As a student who is always on there phone this plan is perfect for me. I suggest it to everyone. I am able to use my phone in many countries using the same data plan and call and receive texts. Without any charges which is perfect when needing to Snapchat all those holiday pics. They have an offer app for discounts on foods and drinks however these are limited and not as often. The coverage is good and I am able to get service pretty much everywhere. Would recommend.
Anonymous
Really good customer service. Everyone is really friendly and helpful and gave me the best plan for me. Good quality coverage as well as mobile data strength.
Anonymous
Customer service is great, the coverage is pretty good across Europe, not always the fastest but usually a signal, however slow
Anonymous
The price should be cheaper I feel, compared to the deals my friends have. Would prefer being shown a list of handsets and deals which fulfil my needs such as unlimited data, good battery life etc
Anonymous
Good signal around London, and good 4g coverage that is able to be used as my main source of WiFi using hotspot. Very happy. Great customer service and deals as well.
Anonymous
Signal is generally great. Really happy with their customer service. Wuntu app is a great added bonus, especially good for student savings!
Anonymous
Great customer service. I had a problem which was sorted very quickly and I was very happy with the outcome and discount provided. Amazing
Anonymous
Mostly great coverage, apart from in my parents' rural village. The overseas plan is really handy for travelling, and is more extensive than the EU mobile data cap. The rewards app is genuinely useful with regular free coffee. I have been with 3 for four years and have never had a problem - the plan is great value.
Anonymous
Great customer service, the perk of "Wuntu" is great, and I often use this for freebies, discounts and competitions. I find the signal is usually good, and the "feel at home" package is great.
Anonymous
Been with them for a long time, so get some good deals with my contract and the network coverage has been very good for me so far
Anonymous
I'm absolutely in love with this company and the services they offer. The network is great and I'm on a great plan. The team are always helpful when i phone in. The cost of the contract is also quite cheap for what i get.
Anonymous
Really good services such as Wuntu but I tend to lose signal a lot in buildings such as hospitals. They also offer international roaming which has been really useful for visiting the EU.
Anonymous
I have used Three for 6 years and never had major issues, however the few times I've had to talk to customer service they have always been helpful. The international roaming promotion Three offers is very good, especially for customers like me who travel often and who don't want to spend more than their usual monthly cost. As per coverage, it hasn't been very good lately, there isn't much service around central areas in London and it's very inconvenient as it never used to happen before.
Anonymous
Three is an excellent mobile service provider. Their customer service is great, and are always ready to answer any question. They are always looking forward to giving you the best deal for your phone according to how you use it. I only pay £8 for unlimited texts and calls (three to three) 100 mins, over 1000 texts and 1gb roaming data. This suits me as I do not need that much phone data, I do not call much and I text very seldomly. A plan that suits me and is not pricey at all!!
Anonymous
Found that they don't offer perks as good as other providers do such as EE or O2 however the coverage has been good and even when there is little coverage, the wifi calling aspect has been helpful!
Anonymous
I recently upgraded my phone and the service in store was amazing. The price was reasonable. Had a few problems changing the sim over and talking to the customer services team, however the issue was finally resolved after long conversations with multiple people.
Anonymous
A good thing about Three is that they give us discounts,I especially enjoy the dominos £3 deal. Another thing good about Three is that their coverage when it comes to their 4G is excellent.
Anonymous
Three has a great customer service, especially for long term customers. They are competitively priced and usually cheaper than their competitors and provide service without additional charges abroad. Have been with the company for serveral years now and have no reason to move. Only problem I would say is their signal isn't as good and sometimes I can have little or no bars in areas other providers are able to provide service.
Anonymous
Great price - currently £10 for 8gb data + unlimited mins + unlimited texts Customer service not great, typically issues getting contracts changed / upgraded Good deals however.
Anonymous
Always have friendly customer service whenever I have questions about anything and they explain things really well. International roaming is also very good and I've never had an issue with it when I used it. Perhaps not the best in terms of value for money, but I feel like this is at least partially made up other factors.
Anonymous
Decent 3G coverage but what I love most is the free roaming in many countries that I get when I travel abroad!
Anonymous
After being with Three for a number of years, I have never really faced any issues with the company. My data and other allowances always work excellently, though I can find them to be slightly pricey. They also offer 'Wuntu' which gives Three users huge discounts across a number of stores, and sometimes even free gifts! This is a major perk of being with Three and an additional reason I choose to stay with them over any other mobile phone company.
Anonymous
Overall I am very happy with my service at 3, the coverage is great I rarely find myself without signal. The mobile data signal is very often strong and fast which is great for me. The plans that were on offer were great, the plan that i currently use allows me to have sufficient data, texts, and minutes for the way that I use my phone which means that there are no complaints from me in that area. I rarely have an issue so I cannot rate the customer service however I have found that anytime that i have required to contact them, the reply was fast and the service was nice.
Anonymous
You get the wuntu app which gives discounts on restaurants or cinema tickets but lately there is nothing interesting. You get free underground wifi Not the best coverage.
Anonymous
Network signal where I live can vary on the day, but the price I pay for the plan I'm on is very good. They're also very easy to deal with in store. Offers through the Wuntu app can save money sometimes, but I'm usually unable to use them as I'm in Northern Ireland and the offers only apply in mainland UK which isn't too great. The countries covered in feel at home are great, saved me a lot of money on my travels.
Anonymous
In general three is a very good service provider. I was disappointed I got charged a lot of money while I was in the U.S. trying to call customer service.
Anonymous
Was offered an iPhone X contract with AirPods and no upfront cost. Best deal ever. Also given perks such as flight upgrade on easyJet with outbound flights out of the UK
Anonymous
My sim only contract is really good, for the price I pay. I get discouts with being on three which is really good Only down side of three is lack of service in specific places!
Anonymous
Coverage is generally good and I find Three offers great value for money, particularly when travelling and using your phone abroad. However customer service isn't that great and they don't really reward loyal customers
Anonymous
Cheap contract, get a lot for your money. I love that I can use all my data texts and minutes abroad in a wide range of locations and I can use Soundcloud, Netflix etc without using up my data. I get unlimited texts and minutes and 12GB of data for £13 a month! I also love the Wuntu app, lots of perks and freebies... occasional free Greggs and Costa etc.
Anonymous
I get coverage in most places and customer service staff was friendly. I switched from pay as you go to pay monthly and it was an easy, hassle free transition
Anonymous
Generally good reception and good value for money. Service does as expected and meets expectations, no issues so far although reception can be a little weak in some more rural areas.
Anonymous
Service can be bad in countryside and slow in areas of high population e.g. central London. Good for roaming charges - although 3G could be faster abroad. Upgrade options are poor and should receive discount on new phone. Used to be a lot better when it was significantly cheaper than competitors but seems to have increased its prices recently.
Anonymous
Customer service is excellent, any times I've had a problem they've sorted it fast and efficiently, I get free 4G included and at times it's faster then Wi-Fi and this provider is the only one to provide try unlimited data
Anonymous
Always great coverage no matter what area of the country I am in. Always updating me with deals and ways in which to update my contract for the better.
Anonymous
Customer service with Three has always been good and they have always been eager to help. I get good coverage in both my uni city and at home in the countryside. I have never really had an issue with coverage. The cost of my contract is very reasonable for the phone I have. I honestly don't think I would have any reason to change providers.
Anonymous
Great signal ranges, free abroad data usage. Ability to contact customer service fast when needed. Been with them for years, changed plans few times.
Anonymous
I've been with Three for 14 years, and have always had great network coverage. In places where many of my friends have little to no network coverage with their provider, I have always been fine with Three! The customer service is decent too, if a little rehearsed at times, particularly with regards to negotiating upgrades. The 3G coverage is very good, even in strabgs, desolate locations where you expect it not to work very well. My only complaint would be that Three used to be on the very edge of offering unique packages that offered fantastic value for money. Now it seems that they are much like the other companies in terms of cost and pricing, which is a shame.
Anonymous
Generally good coverage for both service and internet, noticed a few spots in Leeds where signal and or 4G limited which is occasionally frustrating but overall good
Anonymous
I love being with Three and have little to no problems on their network, regarding coverage. The Wuntu app is handy for getting discounts and freebies, especially for students! If I ever have any troubles with my phone then the staff in-store sort it with no problems and are always willing to help. My favourite perk of it is Go Binge, why wouldn't you love not using your data for social networking?! Would highly recommend as their price points are really reasonably priced and the network is great.
Anonymous
Absolutely incredible customer service, couldn't fault it. Coverage leaves something to be desired but unbeatable for the price I pay. Happy customer!
Anonymous
Great price and allowance and wuntu offers only negative is signal at times which is ok in london but in the suburbs gets poorer
Anonymous
I am happy with the three network, the pay as you go rates are great and the Internet coverage is good too. I think they would benefit from having some cheaper monthly contracts.
Anonymous
The signal is pretty good but the data roaming is ok. However, they don't give you notice when your contract is about to end and ask if you would like to renew, it just continues. You have to give 30 days notice to cancel. They do have fairly good deals for contracts but could easily find better.
Anonymous
Three has the best packages in terms of contracts, however it suffers sinks in connection in certain location, such as around Fulham Broadway in London. Overall it is a great provider.
Anonymous
Sometimes I don't get 4g which is a bit annoying, especially abroad (for example in France and croatia).
Anonymous
It is okay. Some places does not really have good coverage. I feel it is a little pricy as some other mobile networks offer free social media data usage, on top of the data plan. I have called once on the customer service hotline and they were quite efficient and friendly, as they were able to help me solve my issue right away. Have not really tried using international roaming yet but I assume it is fine as some of my friends have used it already. Overall, I have no bad comments but sure there are more improvements that can be done to assure the price is at a competitive rate with other mobile networks.
Anonymous
As a long time customer, i have never had a problem with three. They give the best deals and whenever there is a query are quick to resolve them. Staff are polite and understanding.
Anonymous
Customer service has always been great. Always have the most up to date phones and because I've been a customer for so long I always get deals on my monthly contracts.
Anonymous
Three do really good deals on new phones, with contracts with 30gb data, all-you-can-eat texts and calls for low prices. Three also provide Wuntu, where you can find great offers, prizes and competitions.
Anonymous
The customer service in stores is amazing. They always find the right deal for you and offer you add on and accessories that are perfect for your phone. However customer service over the phone is different and they are sometimes hard to understand and you don't always get the outcome you wanted.
Anonymous
Website is easy to use to refill pay as you go. Texts to let you know when you're coming to the end of your data limit is helpful, but annoying at times because they are quite frequent. I have found that the coverage is similar to other providers my friends. Would recommend.
Anonymous
It has lots of great perks such as GoBinge where you can use certain things without using up data allowance (E.G Netflix, Snapchat). Coverage is great and works in most areas. Roaming is also useful for those who travel lots
Anonymous
Customer service is good when required and the roaming abroad at no extra cost is great. However, connection is often poor in the centre of major cities.
Anonymous
I have been with Three for 4 years now and have been very impressed with the service. Not only do they provide some of the cheapest sim only deals (which offer a good amount of data) but they have always been easy to deal with. Renewing my 12 month contract is extremely easy and do so over the phone - this way you get exclusive deals which aren't advertised online. The coverage is good and I very rarely have 'no service'.
Anonymous
I have only been with three network a couple months but I have found out that the 4 g is not that strong and the signal is often very low compared to the network which I previously had which was Vodafone but overall three is good as it offers unlimited data at a cheap price
Anonymous
Been with Three since my first phone, back nearly 10 years ago. Been a fantastic service, always reliable internet connection and speed. And any issues have always been dealt with quickly and in a professional manner.
Anonymous
The mobile app does not work at all so it's a hassle to top up every time. It used to be more convenient to top up with a phone call but if you want to change the debit card registered, it is not possible anymore. The internet connection is good almost everywhere. The network range is covered well in all parts of Liverpool.
Anonymous
As an exchange student, I found this was a great oh as you go plan. It gave me plenty of data which meant I could stay in touch with family in Australia. The staff are always very helpful and give you plenty of information.
Anonymous
My contract is unlimited call, text and data which is good for me as I use a lot of data. However, sometimes the service in certain places is not the best.
Anonymous
Good customer service, coverage isn't great. Feel at home is amazing, and have used it all over the world and saved a LOT of money.
Anonymous
I did not originally think that three would have a a great quality of network coverage, so it was surprising to find that it was actually really good. I got my Sim Only contract for £18 a month and I get unlimited texts, unlimited calls and 30GB of data which is amazing for the price! It's literally what I needed and for a student the price is great!
Anonymous
Three is a company that ive been with for over 12 years, I use three to take advantage of their unlimited internet service. Although the coverage provided is average I manage to use 60gb of data a month.
Anonymous
The ability to roam for free in all EU countries and many more on all continents is great. Three also has some of the fastest 4G speeds and is consistently reliable. Would definitely recommend!
Anonymous
I have never had network connection or data problems with Three and the bill I pay each month is affordable and provides me with everything that i need per month. Being on three allows me to contact other three users for free, which saves me lots of money as all of my family and friends are with three too. Employees are always happy to help me in store and via email when i have queries
Anonymous
Always had generally good service with Three and they offer good discounts for being a loyal customer but I find their price plans can be very expensive at times. Customer service side is good but products can be found cheaper elsewhere.
Anonymous
The cost of my contract is relatively low compared to other people I know, my phone is good quality and from my experience customer service has been great. I haven't had any problems so far and so cannot comment on the complaints procedure but they were very helpful with helping me set up my phone. I haven't noticed anywhere where I have not received coverage. My only concern is that I am unsure of how to set up data roaming but that's more due to my lack of technical skills rather than three and will be asking my boyfriend for advice on this before the next time I go away.
Anonymous
Three has very good reception coverage across the country and are very quick to fix issues when they arise.
Anonymous
Overall, excellent courage in 90% of areas with 4G, in addition to the deals on plans , there's a review after the plan ends and given a better deal and or plan to suit me. Look the 3 app and the Wuntu deals are an extra bonus.
Anonymous
Good value for money, can get everything you need for under £10 a month. Plus being able to use it all abroad is a bonus for travelling
Anonymous
Three provides pretty fast internet connection as well as additional opportunities such as discounts and vouchers via Wuntu app. However, sometimes I do face with connection issues when I am an indoor places (cafes, stores, pubs). It usually happens even in Central London but overall it is preferable in terms of the price and its extra benefits.
Anonymous
Been with Three for years, have the sim only pay as you go plan, £7.99 for 4GB, unlimited minutes and texts. Probably one of the best value plans I've see around. Network coverage not the best but won't really notice the difference.
Anonymous
Customer service good enough. Knocked £5 off a month as I have been a customer with them for 8 years. Plenty of high street branches if there's any issues. Coverage has been fine. (Unlike others) Can get a bit slow at peak times. Has a good perks app Wuntu which gives you free cinema tickets, coffee, pizza
Anonymous
Overall cost is fairly low relative to other aim providers. Coverage can at times be poor, even in towns/cities but it is enough for most locations, especially in London. Customer service is good too. Would recommend three.
Anonymous
Most of the customer service providers don't understand basic English so it's difficult to talk to them about issues. You get Wuntu which is a app for free perks and gifts which isn't bad. App sometimes crashes . Also, it's always the same offers every few weeks.
Anonymous
Three sim only contracts are good value for money, only problem is when you're near an upgrade they ring you a lot to give you new deals. This is made up for though with the wuntu app, it's a rewards app for having three, well worth it!
Anonymous
Three had a great student plan - 30GB of data for £16 a month. The free data roaming in many countries is also a massive perk. I couldn't have asked for better in terms of cost. However it would be nice if they could offer a slightly higher price for a 4G plan as my data connection/coverage can sometimes be really bad in certain areas.
Anonymous
The cost of the contract is acceptable, however I have just moved onto a very good upgrade contract, 100gb a month with access to netflix, Snapchat and others without using this allowance for £20 a month. It's a great conteact. However when I cancelled a previous contract I had some troubles and it took a long time.
Anonymous
Good signal in most places, best thing about three is its 'go roam' deal that lets you roam abroad in most countries at no extra cost! Excellent for students who like to travel, and has saved me £££'s. Three's customer service is manned by an international call centre however they do their best to help you in most cases, should you have a problem. The next best thing about three is 4G access at no extra cost, and the price of their sim only deals. For the cost of their deals and the service its hard to beat.
Anonymous
Pay as you go plan provided by Three cost 1p per 1Mb, 2p per message and 3p per min. Overall, it is a fairly decent plan given that I have free wifi at Uni and home and I don't really call. 10 pounds credit last 2 months for me (without using Spotify). The coverage is alright. I can receive signal most of the time. One thing I like a lot is the international roaming provided. In almost all European countries, you get the same price for data as in the UK. However, most part of Asia is not included. Customer service is not that impressive. Once there was a problem with the activation of the sim card and I could not call the customer service. I went to one of the branches but they asked me to call customer service with their phone instead of fixing it in person.
Anonymous
Love the feel at home, never have any problems and a good price. When my contract ended they upped my data allowance and made everything else unlimited, and it's only a years contract. However they don't try to price match other providers which is something I'm going to look into changing when my contract ends in February. Other than that I'm very happy, and would recommend them and their customer service. Also Wuntu is great!
Anonymous
Pricing is good however the network can be a bit inconsistent. If you travel a lot the feel at home service is nice too.
Anonymous
I have been with three for 2 years, there use abroad concept free at home is a good pro to this, the signal can sometimes be rubbish and 3g usage poor but overall three are good for the money.
Anonymous
Three is a good network, and because I was a customer for a long time they offered me a cheaper bundle which provides 4GB of internet and unlimited calling and texting to UK numbers. Sometimes there is quite poor network, but it will connect to wifi calling which is another benefit. The customer support are always on hand to help and give any advice.
Anonymous
Very solid service provider. They provide exceptional 3G coverage with 4G coverage in big cities too, although the latter is at slower speeds compared to other network providers. International roaming covers a vast number of countries, but data speed is poor given the lack of 4G coverage when roaming.
Anonymous
The service coverage can be a bit lacking occasionally, depending on your location and no matter how close you are to a telephone tower. They do not call you asking if you want upgrades or anything like O2 do, which is relaxing due to the lack of another spam call.
Anonymous
Three generally as a company is pretty good with customer service and what is on offer for customers (I particularly enjoy the data usage abroad although i know other service providers also offer this). Service and signal can be quite poor in certain areas whilst providers such as EE will still be working but if that doesn't bother you a huge amount then its good.
Anonymous
Really happy with the service that three provide. I have a very good offer and pay a very good amount for the things I need. Overall, happy with the customer service and contract that I am on!