giffgaff Mobile Networks Reviews

22 January 2019
Good packages but service is terrible - no one to call. would prefer a call centre rather than leaving messages and waiting to be called back - fix up giffgaff!
22 January 2019
The overall connection quality is okay. There are a few times when does not work at all but it does not happen very often though. Phone call quality is perfect tho.
22 January 2019
To all you moblie phone users, Giffgaff is a great company but it's still like all the rest not got it's head on straight. some days the 4G I have paid for in a goodbag will go to 3G, whilst is like you paying for you £50 a month phone bill for all the data but then half or slower data whilst out. Giffgaff is good value for money but again, I pay for this goodbag system where I control each month if I continue to pay and what data and minutes I want, yet my experience other the years have been great then it just dipped. paid for the goodbag and it didn't work, took them a week to refund and it is fixed, then you get a expires soon text which I did get once or twice meaning my data just stopped and I was in a place where I needed that to get home, they didn't really say sorry and then gave me £10 so it was kinda cool but still, It's better than going to EE or Three and being stuck under a contact like a numpty for the phone and getting ripped off and restricted all the time. Giffgaff allows you to contact other giffgaff users for free via call and text, so imagine your goodbag runs out but your mate has giffgaff and you need to contact them, job done and that can last a long time without having to pay any money to them, just no data but free wifi works (tip) Don't be stuck on the hype for the new phone and over priced phone bill, join Giffgaff it's a the easy way for students. dead off the hype and be free
22 January 2019
Giffgaff is great for those who don't know what their usage would cost - their wide selection of goodybags are good value and they even recommend which goodybag would be best for you each month based on your usage! Not only that, but if you run out of data, they give you a free GB!
22 January 2019
They use O2's network so the coverage is fairly good I'd say. Sim only deals are good value in comparison to others. They look after their customers. Would recommend.
22 January 2019
Giff gaff as a mobile network are great, the tariffs which they offer are tailored for everyone, and they're a great price for what you get! Never had a problem with signal or internet access, I am fully satisfied with being with giff gaff!
22 January 2019
As a student who frequently travels between Canada and the UK, I review flexibility as to which months I will be using my sim while i'm in the UK. With giffgaff, I am able to easily cancel the monthly plan online when I do not need it, and I can easily pay for the month and have the sim and data activated and ready to go right when I get off the plane! Coverage is great as well as giffgaff runs on the O2 network. And for travelling within Europe, there is no additional charges for using your data or calling so the plan really is perfect for a frequent traveller.
22 January 2019
The cost for what you can receive per month is incredibly good value. There's good-to-great coverage in most areas. Secure website with ease of use aspects that allow you to easily change or cancel a contract with no issue.
22 January 2019
Really good value for price, especially good that they offer an extra 1GB of data when I run out which is really useful for months that I've been using more data than expected.
22 January 2019
Awesome service, very cheap and very reliable. Must have for students in London. And it is very cheap. The plans are very affordable and they also offer free calls to other giff gaff user. They are explanding to the EU as well, so soon they should have a bigger coverage for students who love to travel!
22 January 2019
REally good, I got the 3GB plan and when i was about to run out they just gave me a free 1GB until the rest of the month. You can also start your goodby bag early saving money.
22 January 2019
Great customer service and really good quality overage for such a low price. Ive tried various different networks however they were either too expensive or low signal; this one provides me with good quality signal and for a cheap price.
22 January 2019
This network provider is great overall. Good variety of variously priced goody bags. Also works pretty well abroad. Very reliable
22 January 2019
There's a great option of variously priced goody bags, very reliable and worked pretty well internationally
22 January 2019
Brilliant service always get extras, sometimes 4G can be unreliable but only rarely overall a good mobile network. Very cheap too with the Goody bag as it is only fifteen pounds a month for unlimited texts calls and 4gb of 4G mobile network.
22 January 2019
Very rarely have no cell coverage, often have friends requesting to text from my phone as they have no reception. Amazing online community to help with every issue imaginable
22 January 2019
I Changed from O2 contract to Giff gaff pay as you go, admitedly it was sim only but still the price difference was amazing, it is about £10 for 3 gig data and a certain amount of free texts and minutes, whereas before I was paying about £45 a month. excellent value for money, app is really easy to use to top up, and i have never had any issues with overage. All in all , very happy.
22 January 2019
Giffgaff is a very simple card to start using and is widely available to use for students as they usually get these with their fresher's package. Having used giffgaff for three years now I have found that they only improved over the years, with better prices and a reliable mobile app which makes topping up and getting goody-bags (monthly plans) as easy as can be. So far no coverage problems have occurred, though there was a problem with roaming throughout the EU after roaming costs had been removed. This is a common problem among giffgaff users and a quick google search shows how to change the IP on the giffgaff (much easier than it sounds believe me) and you're all set. Currently I am paying for 2GB of data, unlimited texts and more than enough minutes of calls for £7.50, which I find a fair price. Giffgaff calls are free to giffgaff, so your minutes don't tend to run out as long as your conversation partners also use giffgaff... or you could just call via whatsapp or fb messenger, or any other app as we're in 2019 now. Quite satisfied overall.
22 January 2019
Pros Good value for money Flexible plans, no need to commit to a contract Good online customer support Possibility of rewards when inviting friends/family to sign up Generally good coverage Cons Sometimes charged twice when sending texts, or for texts which do not send
22 January 2019
The network overall is good. But at some places I don't get full range so that has to be improved. The offers are amazing but more offers should be given
22 January 2019
Coverage is great except in some supermarket locations the cell service is patchy. The voicemail feature is easy to use and the app is great for looking at data usage and other details. I wish there were more perks seeing as giffgaff is part of the O2 family, it'd be nice to be included in those options too. It'd also be great if they had better travel packages included with monthly plans.
22 January 2019
I have been with giffgaff for a few months now on a sim only contract and couldn't fault it one but. I buy a 15 pound goody bag each month and it always lasts never gave to pay anymore that £15 which is a massive difference to the 54 I was paying before.
22 January 2019
The giffgaff app makes it easy to keep track of how many minutes/texts/data you have left so you don't go over. Giffgaff also recommends if you should change to a large or smaller package based on last months usage. The giffgaff website has solutions to any problem you may come across. Best of all it is very affordable!
22 January 2019
great service, really satisfied with what they provide. would recommend to a friend. it is very cheap and convenient
22 January 2019
I have been with giffgaff for over 6 years and it has been the easiest network to be on. I pay £10 monthly for unlimited minutes and texts with 3GB of internet. This is as simple as it needs to be for me and giffgaff are always making tweaks to their goodybags - some bad but mostly good. The network is run my the customers and has a big community where you can ask questions on the message boards. Giffgaff are always looking to reward loyal customers and I am very happy to be a part of giffgaff.
22 January 2019
I love Giffgaff. I Think anyone who isn't on it is being ripped off. The best part is how the goodybags are really flexible unlike a contract because as a poor student i cant always afford my usual goody bag but i can just change it which is cool. I've never had any problems with my covevrage apart from that day O2 went down? I think gifffgaff must use O2 service. The data costs when using credit rather than goodybags are a bit pricey.
22 January 2019
It's a great, autonomous provider, but a lot of times it loses service at random locations, and some texts are lost or not sent, even when there is service. Apart from that, great network!
22 January 2019
Paying 10 punds a month I enjoy 2GB of data and unlimited minutes and texts. I have been part of giffgaff for the last 4 years and I have always had good connection. Sometimes they even suprise me with an extra GB if I run out!
22 January 2019
Super happy with the service provided by giffgaff. Good coverage, cheap plan, and works weel both in the UK and abroad. Also very convenient for international students such as myself, as it is super easy to get hold of and use.
22 January 2019
I love being a member of giffgaff, I think it is so easy to use and I have had no problems with giffgaff so far. I had quite a bad experience with my last provider, I was always having problems and was unsatisfied, so being with giffgaff is so refreshing and enjoyable. I have a £10 goody bag which suits me perfectly at a reasonable price I can afford.
22 January 2019
Perfect for students. The ability to choose which plan you'd like on a monthly basis is ideal for a fluctuating budget
22 January 2019
I've been using giffgaff for over four years now and I have never had any complaints! It is extremely good value for money and I even sometimes find myself receiving a message saying I could even pay for the cheaper goody bag some months as I never use up all my data! You can swap and change between goody bags every months which is extremely helpful if one month you know you will be needing more. There is also a great app which helps you track your usage and to see when your next goody bag arrives. What's more, giffgaff is great to use in the rest of Europe as it recognises as soon as you are in a new country, once off airplane mode, and drops you a text message to welcome you and let you know that your current goody bag still applies as normal. Very happy.
22 January 2019
Very good flexible plan. Every month you choose a goodybag depending on how many minutes, texts and how much data you want. The cheapest goodybag is £5 and the most expensive one is £20. When you use data it is always 4G which means very fast browsing etc. One problem is that if you have an issue you will have to post in a forum.
22 January 2019
Perfect for students, felxible payments allowing you to pay what you can afford when you can afford it
22 January 2019
Satisfactory connection within the UK. But the free roaming services can be quite slow in foreign countries. cheaper compared to other mobile connection providers and fantastic customer services. Would definitely recommend it to my friends.
22 January 2019
I always receive emails updating me on my phone. It's clear they're for students, their emails aren't bland and boring, in the new year they sent an amuising email comparing how many times you texted someone with the amount of times you could've written the lyrics to different songs, was great. I never have any issues, this provider actually has one of the strongest connections!
22 January 2019
Overall cost is great for me. Enough to cover my monthly usage without additional cost. Everything is done online as well so it really makes everything much more quicker and easier.
22 January 2019
Giffgaff is actually a really good mobile network provider which I recommend to every other student I know. With only 7 pounds every month, I get as much data I need and I can use all of the balance. I recommend it a 100%.
22 January 2019
Giffgaff provide great options for students that are so cheap! The contract I chose has unlimited texts and minutes as well as 3GB of data for £10 a month. Like most, I have very little to spend every month so having a contract like this means I save even more.
22 January 2019
Overall pretty good. But there are some issues with coverage, although for the price that I pay it is satisfactory.
22 January 2019
I love Giffgaff because I can leave when I wish, there's no strings attached or 24 months plans/contracts. Customer service is fast and always super helpful. There's a big range of Goodybags from £5 to £20 a months and it's pay as you go. The coverage sometimes acts funny but you are always compensated for any problems you've experienced.
22 January 2019
Outstanding mobile provider with great customer service and value for money. The ease of accessing different plans according to your needs via the app makes this company very user friendly.
22 January 2019
I have been with GiffGaff for around 3 years now and believe it is amazing value for money. I am on the £12 a month plan which gives me unlimited texts, 500 minutes and 4GB of data (i believe). I keep my data on all the time and have never run out (I don't watch videos using data). Would recommend!!
22 January 2019
Excellent provider, but sometimes it's hard to estimate how much data you gonna use. So sometimes I purchase more than used or vice versa. However, it offers specific plans which best suit you based on your monthly usage.
22 January 2019
Good service, i get text updates each month to remind me it is renewing and how much for, also the text informs you of any other goodybags which may suit your usage better whether that be reduced cost or not. I usually have good signal in most places and the app is quite handy to use.
22 January 2019
perfect for a sim only deal. cheap and many different options and combinations to chose from depending on desired data, minutes and calls. 4g is fast and always have good service.
22 January 2019
I have never experienced any issues with this network provider. Giffgaff always offers cheap deals on phones and their plans. Im used their services outside UK and it was working just fine - I could freely use calls or internet.
22 January 2019
The goodybags are amazing value, cannot find a better one. Good prices, no secret payments and reliable. I will be using Giffgaff for a long time and recommend it to others. Definitely the best mobile network provider for students as it is cheap and includes good deals.
22 January 2019
I have personally only been with giffgaff for just over four month, switching from a three contract. I find that the internet deals are pretty reasonable considering the price, however, the internet is slower than a snail after 10g being used.
22 January 2019
Its very good value and they offer great flexibility. They also offer perks for bringing in new people to join giffgaff such as £5 per sign up. Coverage is quite good and most of their goodybags give you 1GB free data when you run out!
22 January 2019
Very helpful, nice app easy to use,cheap, good coverage but not perfect but still good. Finger print recognition on the app aswell.
22 January 2019
For the price offered, Giffgaff has a quite decent coverage. However, there are many cases that it loses its signal, particularly in crowd. It has many options that suit your needs and user friendly app to check and renew balance.
22 January 2019
Giffgaff is a good mobile newtork with not the best but not the worst data strength. It is a good value for money as you can choose goodybags with different amount of GB of data and can also get unlimited mins and text for a £15 a month goody bag.
22 January 2019
Non contracted cheap deals fitted around my needs. I like this because as a student every month is unpredictable in terms of finance. Additionally, it allows me to buy a phone straight out without bills over my head.
22 January 2019
The goodybags offered by giffgaff are value for money, and offer good flexibility for students in terms of allowing us to choose when we want to start our goodybag, as compared to fixed plan contracts offered by other telco companies.
22 January 2019
Good plan when you are looking for something cheap and easy to change or cancel. Mobile packages start around £10 and for that price you can expect okay data as well, it won't last you forever but if you have wifi at home, work or uni you don't really need more than that 3GB. Data has the habit of not working time to time though so that's one big minus side when using giffgaff, like said before it's not a huge sum of money so what can you expect but it would be nice if it would work better.
22 January 2019
Overall, the quality of the data and call is great. As I have the monthly plan, each month I have more than enough data, texts and calls to use. Plus, by spending just £10 for good and fast monthly plan is a good way to keep university life easy and less stressful.
22 January 2019
Giffgaff is really easy to use and set up your account. When requesting a new SIM or any other services, it was easy to find information and find a solution to any issue. It is easy to cancel and manage my membership whenever I want.
22 January 2019
Great service, brilliant deals and a wide variety of options that other networks don't provide. Have some issues with getting signal in certain areas, however.
22 January 2019
Giffgaff have always provided me with excellent mobile service AND excellent customer service. Their deals are also really good.
22 January 2019
I think it's great value for money. And I wouldn't want to be with anyone else for this type of plan
22 January 2019
Great coverage Good customer service with nice "fun" messages Good value for money Only downside is that there are no perks e.g vodaphone give freebies like a free coffee
22 January 2019
Amazing service, I always buy a goodybag monthly and giffgaff gives me a free GB of data when mine runs out! Super good value for money
22 January 2019
Customer service has been excellent throughout, and i have very rarely had issues with coverage, the ability to change the type of contract or to cancel it without any fees at any time is a big plus.
22 January 2019
I did not use it yet but I am exited about it. My friends told me that it is the best for usage especially if you are a student. It is superficial with the student needs and it not a big obligation as other sim card plans.
22 January 2019
Best mobile provider out there, fantastic value for money and I'm never left without service. Highly recommend giffgaff to my friends regularly, some of which have switched and are loving it!
22 January 2019
I like the amount of gb you get for the amount of money you pay. I have not had any problems using giff gaff and the top up process is really simple and straightforward.
22 January 2019
It's not a contract i'm tied to and i like that i can cancel it at any time and that it is not tied to the price i paid for my phone. I also like that when i offer my friends a code for setting up their own giff gaff accounts we both get £5 off.
22 January 2019
Very quick SIM delivery, with good referral scheme where you get money every time you get a SIM for one of your friends once they activate it. Good customer service, very quick as well, usually very helpful when trying to transfer phones. Generally good service and signal across the country (England), but does seem to have times and locations where it can be a little dodgy. Website is easy to use and payment plans are easy to choose and change, with automated recommendations on which package to use according to your monthly data usage.
22 January 2019
Brilliant plan for the price, I even get an extra GB of data for free in case I use mine up. Also get unlimited calls and messaging plus the goodybag automatically tops up at the end of the month.
22 January 2019
It's great because I can pay as I go and cancel anytime with the benefits of a contract I only pay £20 a month and get unlimited everything which is great compared to other companies considering people pay £40-50 a month for less than the deal I get.
22 January 2019
I love giffgaff. I did not have any problems at all with its network and it also offers a lot of good things. One of them is the free calls or messages to people who also have giffgaff. Their monthly plans, or goody-bags, are pretty good as well and I find it really easy to do the monthly payments online, plus you can do it really fast. In addition, I tried the international roaming as well and I was glad to see that it worked fine, although sometimes it could be a bit slow, but otherwise it was perfect. I would highly recommend giffgaff to anyone who's looking for a provider.
22 January 2019
Fast reliable cheap always get 4g and signal cheap abroad costs no hidden nasties all fun and easy to set up organise and transfer number then you are off
22 January 2019
Good customer service and good value for money. There is enough monthly data for the price you pay. Almost everywhere has coverage except for underground stations/ lifts
22 January 2019
Giffgaff service is always great and I always have signal for calls and internet. The monthly packages are great prices and I can set them to recur automatically or select a new package each month. They also let you donate money to charity or take it as credit.
22 January 2019
The customer service here is really good and not hard at all to get in contact with people. There's an online forum just for guff gaff customers where you can ask and asked questions. Giffgaff are also really good on pricing.
22 January 2019
With giffgaff I always have great signals the website is informative and helpful for any issues and above all it is great value for money.
22 January 2019
To be honest, giffgaff's value for money over the past few years has decreased severely. People have to pay £20 for unlimited data which is an absolute rip off. The coverage is still good though so I'm not complaining about that, and the flexibility remains a plus.
22 January 2019
I like that I can change the package every month to suit my needs, especially as they focus more of the data which I find the most important in a package.
22 January 2019
Giffgaff has been the worst mobile provider I have ever experienced: I have never been able to get in touch with someone when needed and everything was just impossible on their website. In order to get away from this mess, it took me 1 month of continuous calls.
22 January 2019
It's very good on the whole, however in some places there never seems to be any signal I would happily recommend it to a friend as it's good value for money
22 January 2019
The plans are very good and also hugely affordable. You get free calls to everyone else on the network. If you're not using so much of your plan they will recommend a lower cost plan which is not common.
22 January 2019
Great coverage that I receive from only £20 a month. Basically allowed unlimited access for minutes calls and data. Very useful as I am s student. Service is decent better than my other network provider.
22 January 2019
I have been a customer of giffgaff for just over 3 years and it is the best phone provider I have ever been with. Over the years I had problems with certain phone company's, I took a chance and changed to giffgaff and it was the best choice I have made. The service is brilliant even in the small town I live in, and it's so easier to work when travelling abroad. It's so easy to top up every month, and in the past when I have ran out of data they have even given free data.
22 January 2019
I've been with giff gaff for 3 years and in all this time I very rarly (if ever) have any connection problems. The value for money is brilliant with excellent perks throughout the year.
22 January 2019
the goody bag deals are amazing, especially with the free 1GB data add on every purchase
22 January 2019
Cheap and easy to use! hassle free. I switched from giff gaff to o2 and went straight back to giff gaff! there services are great and unbeatable.
22 January 2019
Very good customer service when my provider went down, only had to speak to one member of customer services and they figured out my problem instantly and it was very quickly sorted. Recieve good deals and I get extra data when I run out and I get good warnings when my data is low- warning me of this issue
22 January 2019
Cheap deals and great connection. I also love the flexibility of the plan, I can stop the plan at any point.
22 January 2019
Good service and fantastic flexibility. No contract so can cancel or not pay for a month when abroad outside of the EU.
22 January 2019
I get the £20 goodybag every month which has unlimited everything! Very good value for money! Never had any issues
22 January 2019
Giff Gaff is one of the best mobile networks I have been on. They don't require contracts giving you the freedom to cancel at any time if financial situations change. Not only this but they also gave the goodybags with different kinds of packages catering to different people. The prices are also reasonable and worth it.
22 January 2019
Goodybags are good value for money. No issues with international roaming, used it when travelling in Asia.
22 January 2019
The quality price ratio is very good, as for pocket money you get a lot of 4G data and unlimited data and messages in giffgaff, but the only complain me and other giffgaff users have is that the service falls quite often.
22 January 2019
Since recently changing to giffgaff I have been very impressed. I can get a lot more for my money than with my last employer. Not to mention the benefits including bonuses when you recommend a friend. Great customer service, shall not be leaving any time soon.
22 January 2019
It's super easy to use and really user-friendly. I am on the pay as you go contextc and only pay once I've used up all my credit. It's really cheap and good for students to use.
22 January 2019
Customer service has been very good. There are also great perks for new members joining. I can pay monthly and change my data usage every month so if I know I'm going to use a lot in the upcoming month, I can adjust my plan accordingly. Great value for money.
22 January 2019
Coverage generally good, 4G fast and account management is so simple. Only outage problems due to O2 issues.
22 January 2019
I have been with EE for the last 8 years and recommend it highly. However in some areas of Edinburgh, the coverage is really poor, however i was given signal booster from EE for free to use in my home so I now get full coverage.
22 January 2019
The cost is affordable for the perks which it provides. A better international coverage and roaming package would make it more desirable and easy whenever I head back to my hometown for the vac.
22 January 2019
Great provider, so easy to set up and easy to amend if need to upgrade or downgrade your plan at any time. Excellent service during the time the network was down over the country and offered a refund or donation to charity on the customers behalf, excellent idea by the company.
22 January 2019
Absolutely love this company, and will most likely never change provider! I have had a fair few providers in the past including, but not only, Orange (so long ago!), Vodaphone and 3, and I can honestly say that while these were not bad providers, I greatly prefer GiffGaff. I've been with GiftGaff now about 2 years (ever since a horrible contract experience with iD mobile) and I love the flexibility of PAYG but with contract-like goodybags. It's really useful to me as most of the time I don't call or text very often, a few times a week, but when I'm away from home or organising something, I never put my phone down, and the goodybags allow that flexibility with the added bonus of not being a contract! And if you like not having to top-up regularly, you can set the goodybags to repeat each month! As for call/text tariffs and all that small print, everything is viewable online 24/7, with a community dedicated to providing answers :) I've heard of people being annoyed that there's no customer service office you can call, but they have such an extensive community I have never seen the need for one! When I first joined I accidentally bought the wrong goodybag and desperately needed to talk to someone to change it, and it only took me about 20 minutes to find out what to do from the community, get in touch with GiffGaff, and get the correct goodybag sorted, that was unreal! With previous providers I've been on hold on the phone for longer than 20 minutes just because I didn't get my free texts that month! So all in all, I definitely would recommend GiffGaff to everyone! (And if you have a friend on GiffGaff, ask them to refer you for free credit for you both!)
22 January 2019
The value for money is great. I love the fact that I can stop my contract whenever I want, and I love that it is online as well so easy to work out. Very user-friendly and honestly I have nothing bad to say about it. I wish I could use it everywhere in the world because it is very useful. I have recommended it to everyone I can because I really am sold on how great it is. Keep up the good work!! (I know this review sounds fake but I am genuinely so happy with giffgaff, have had it for 4 years now and is definitely better than any other mobile network I have had before)
22 January 2019
Absolutely love giffgaff, been with them over 5 years never had a problem with them. Buy phones off them also and perfect.
22 January 2019
I've just recently ordered a new SIM after not using the network for over a year. The process was straight forward and hassle free. The SIM arrived within a couple of days. I activated it and transferred my old number to it. In the process I accidentally 'Top Up' £10 as opposed to purchase a £10 Goodybag. After installing the Giffgaff app on my phone I noticed my credit was below £5 pounds in less than 12 hours usage with only a single short outbound call made. I contacted customer service immediately requesting further details on where my credit was being used. They confirmed the reason my credit was depleting so rapidly was because of my data usage. James credited my account bringing it to just over £10 in total and allowed me to purchase a £10 Goodybag which includes 3GB of data using my credits. I was about to change provider after reading some of the more recent reviews, however, given my own experience with Giffgaff up to this point and how this particular issue was handled, I'm glad to continue as a customer for the time being. Thanks
22 January 2019
Has been using giffgaff for 3.5 years already and really glad I chose this service provider. Good connection at most of the places in the U.K. And also other European countries that charges at the same rate. Goody bags are reasonable with free calls and mobile data. The reward for bringing new members on board are good as well. Really pleased with this service provider and will continue to use this.
22 January 2019
One of the best providers around as you can change your plan every month depending on what suits you.
22 January 2019
brilliant goodybag offers, many insentives for new and existing customers and, GiffGaff always reward customer loyalty.
22 January 2019
I got a free sim card upon my arrival at my University. Initially, I though the it was a great deal, since the prices were really attractive compared to other service providers such as Vodafone , Virgin etc. However, sooner I realised that the coverage wasn't the best in the world, I barely get phone reception in some of the more secluded areas. I do think that they aim to provide their money's worth and the customer service is not terrible.
22 January 2019
is very simple to use and clear in all its features, offer good price for international calls as well. I love the fact that is popular among students and gives free messages and free calls. on top of that you have a very good value from goodybags, in particular I like the one of £7.5 that gives you 2 gb. You can top up with a prepaid card or paypal and it is a very good features. You can order a sim without bank account so is amazing if you just arrived in UK.
22 January 2019
Fantastic network. Signal accessible Uk wide and amazing deals including goody bags where you can opt in and out of monthly packages as you please.
22 January 2019
Excellent mobile network provider. Large range of sim-only plans, very easy to cancel or switch between these plans, and allowances are very good for the price (e.g. unlimited texts, unlimited calls, 3GB data for £10 / month). Network coverage (provided by o2) is generally good too.
22 January 2019
I usually pay for £10 a month and get 3gb worth of data and unlimited texts and phone calls (because I also have university wifi and my accommodation's wifi) like how if my data finishes before the month ends, I get an extra 1gb or 2. The internet quality is also rarely ever slow.
22 January 2019
Always excellent service, great value for money, super helpful site/team when required, would 100% recommend
22 January 2019
Giffgaff offer great value goody bags for pay as you go customers. Service is always good as well - never had an issue with it really.
22 January 2019
The customer service is fine, but as they do not have a phoneline to call it can take a few days to get your issue sorted. I find my signal is really shoddy at points, and making a call sometimes just does not work. Saying that, I think it it great value for money and does work well on the whole.
22 January 2019
Giffgaff doesn't have a physical store, so everything is done via the app, making things more efficient and convenient. Giffgaff does not work in a lot of locations in London and I find myself to be without data or signal when I'm lost in a not so busy environment.
22 January 2019
Excellent customer service even if it is online rather than in person. I got some money added to my credit recently which was nice of them and the cost is pretty good too
22 January 2019
Good services that is very affordable especially for me who does not often buy a new phone so because I can just use sim only then it suits me a lot and gets good coverage
22 January 2019
Been with giffgaff for over 6 years now and never had a problem with it. They have great pay as you go tariffs and once you've been with them for more than 3 months they give you an extra GB of data if your data runs out before you're due to top up again. Also, if you take part in the community forums you can earn payback.
22 January 2019
Cheap and excellent service couldn't ask for more, also after three months they give you a free gb of data just in case you run out
22 January 2019
Giffgaff have a good network over most of the country. Only had one issue with them. Not offered any perks, however for unlimited texts, minutes and 20GB of data for £20 per month it is good.
22 January 2019
I have a GiffGaff goody bag - £15 pm for unlimited texts and minutes and 3gig of date which is very good! Good price for what you get and the mobile data is reasonably good and stable. A few network problems every now and then but is very good and student friendly.1
22 January 2019
Love that you get a lot of bang for your buck with giffgaff. As someone who is changing SIM cards often when I return home it's good to know that I don't need to worry about paying for a contract or even a payg amount that I feel is being wasted, with giffgaff you can choose one that's perfect for your needs.
22 January 2019
A great network that is flexible professional and friendly. I rarely have problems with coverage and they always tell me if I'm on the right monthly cost ( even if the one they recommend is cheaper than the one I am currently on).
22 January 2019
The monthly plan is excellent as you get all the benefits of a regular phone contract without the long term commitment. You can change how much you pay each month depending on what you can afford (bundles range from £5 to over £30) or depending on what you think you might need for the coming month. It's super easy and adaptable.
22 January 2019
Have a giffgaff contract for a month that can re renewed after the end of the month which is really convenient. Pay only 10 pounds for 3 GB
22 January 2019
The plan is very straightforward, and the website makes it very clear regarding which plan to get and the allowances one gets. It is also very easy to keep track of the amount of data used each month, and the recurring monthly option available is great.
22 January 2019
Great love it, really good network. Gives you the good value for your money, also works pretty decent coverage is not bad at all.
22 January 2019
Good network connection. Brilliant pricing monthly pricing strategies and good prices overall. Good second hand phones bought from the website that are cheap and quality.
22 January 2019
Overall it is a very good sim lrovider although they could offer more data. Also the unlimited data has a down side to it as when you go over certain amount of data it will drastically decrease your speed making it very hard to use
22 January 2019
The service has slowly been deteriorating, price hikes on monthly goody bags paired with decreasing data per month has made it very expensive to have a full month where you won't run out of internet. They do however have good coverage and prompt customer service which is why I have stayed with them for the past 4 years.
22 January 2019
I think Giffgaff is one of the best mobile phone network providers. The ease at which you can switch between PAYG and the different pay-monthly goodybags as and when you need to makes this one of the most customer-friendly networks out there. Their app is very easy to use and very handy for checking your PAYG balance or your goodybag allowance. Giffgaff runs on Vodafone's network so coverage is also excellent; signal strength and mobile internet speeds are better in places where I had struggled on other providers.
22 January 2019
The PAYG scheme means when I am short with cash or want to save a little it is possible. I can get unlimited calls, texts and data for £25. Whenever the coverage is poor or in some way not functioning, I always receive an email addressing the situation with an apology for the mistake. The online community means if there is ever an issue (hardly the case) you can always have your message seen and answered.
22 January 2019
The contract is great! Really good for the price, however phone signal is weird. Sometimes I have to ring 2 or more times before it actually goes through !
22 January 2019
Very easy and quick to use. The payments you can choose from are varied and well-priced for the coverage you would receive - for instance, only £10 a month allows for unlimited texts and calls, as well as a good amount of data (sometimes giffgaff will give extra data for free!).
22 January 2019
I've tried numerous of phone companies and giffgaff was the one I got on with the most, I liked how I could choose how much data/calls/texts I wanted per month and having the option of changing them
22 January 2019
GiffGaff is the perfect network for students. The plan is fully flexible with no strings attached, you're able to change as and when you please depending on your financial situation
22 January 2019
Amazing price for what you get, would never be with anybody else. Only issue is the not so present customer service.
22 January 2019
I am very happy with Giffgaff network. I always have very good coverage wherever I go. I do pay as you go, I find the £5/£7.50 top ups very handy for when I may be low on money for the month.
22 January 2019
Amazing coverage - almost always have signal anywhere I go. Mobile data works very well. Very good value for money, the cheapest monthly deal you can get, and you can change which package you're on at any time if you need to! Good customer service as well. Been with giffgaff for years and wouldn't leave them.
22 January 2019
Never had an issue! And so cheap! I would definitely recommend as you can leave when you want to aswell
22 January 2019
Love that you can edit your "goody bag" each month! Helpful if I know I'll be using more 4g one month than the next so I can buy a more expensive plan
22 January 2019
First sim card i got when I came to the UK and they have brilliant offers, always have network coverage and it only costs me £15 a month to maintain my usage.
22 January 2019
I would absolutely reccomend giffgaff, I've never had a problem when discussing any problems with my experience, also... the value for money is amazing and better than other network providers I've had in the past.
22 January 2019
Great company, really good service throughout the uk and roaming in Europe. Good value for money. Could do with a little more data though.
22 January 2019
so far so good. offered an extra sim and deal if i can get a friend to join. really good coverage in my village which gets bad coverage with many networks. good value, flexible and frankly helpful packages - giffgaff seem to adopt a strategy of giving customers a great deal instead of locking them in
22 January 2019
Fantastic service. Really flexible and able to upgrade goody bag packages each month or choose to just use pay as you go. Cheaper than most places for contracts.
22 January 2019
As a student, Giffgaff offer amazing prices for the amount of data given. I currently pay £7.50 a month on a pay as you go goody bag which suits my budget range perfectly.
22 January 2019
So far I have been with them for about 3/4 years, and throughout my time with them I have never had a problem with the service (other than when the o2 network went down, which was out of their control)
22 January 2019
Amazing network, very good price and great service. Well worth the money and any issues I have are dealt with in a timely manner.
22 January 2019
Easy to use, flexible packages that you can tailor to what you use and great customer service! Would reccomend to all
22 January 2019
Love Giffgaff, so cheap as it's £15 a month for 8g of data and even if I still run out they give me extra data for free! I also get 100 free calls and texts, definitely worth the money and the data is fast too
22 January 2019
They provide good deals for the price and the dufferent goodybags they offer means that i can choose whichever would suit me that month. It is also non contract so that i can change if i really wanted to. The service is also very reliable.
22 January 2019
Fast service with no hidden costs. Highly recommend them. Deal with issues quickly and they are willing to go above and beyond to help.
22 January 2019
So so good. You are in control - you can top up whenever you like and not top up the months you don't want to. Plus you get a lot for the money. I use goodybags, which go as low as 7.50 I believe. The 10 pound one has more than enough data and has unlimited texts and a few hundred minutes. Worth a try!
22 January 2019
so awesome. I absolutely recommend this network it is great. a lot of perks and cool overall. please buy.
22 January 2019
The service overall is pretty good. You can call and message other giff gaff users for free which is a plus. The only problem i have is the coverage near Central. You cant seem to access Internet there.
22 January 2019
Greg network, with good value for money. Can't go over on your plan as you cannot use feature you do not have enough money for which is good. The only problem is you cannot call anyone when experiencing problems as there is no phone line you have to go through a series of steps until you can chat to someone online
22 January 2019
Overall good service, lack of physical store is the only major flaw as sometimes the online FAQ does not have the answers for very specific issues.
22 January 2019
Best network, it's really good value for money and it allows me to change my plan on a monthly basis depending on how much data I think I will need
22 January 2019
During the previous 4 years I have been a customer of giffgaff and only ever encountered issues very rarely.
22 January 2019
Always great service, and can cancel whenever needed or change coverage as needed. The website is incredibly easy to use as well.
22 January 2019
I like giffgaff as it offers good value for money plans. I have a plan of 15 pounds per month for 8GB of data. But it doesn't always work. Sometimes the connection is very bad and I don't understand what is the reason. But it works in other European countries what is a great plus because I don't need to change my Sim!!
22 January 2019
Great service, not tied to a contract but you can basically make it a 'contract' by setting your "goody bag" deal to recur automatically. £10 for 3GB data, unlimited texts and calls, plus I now get an extra 1GB for free, for no reason other than they're a great provider. All questions can be answered on their forum. Not as much coverage as say EE or somebody but as long as you don't live at the top of Mount Snowdon, you're grand!
22 January 2019
Cheap and affordable! You get free calls from giffgaff to giffgaff callers for 3 months without toping up, the goodbags are great quality for the price you pay
22 January 2019
I use goodybags, and I usually get the £20 for 20 Gigs one and it is quite satisfactory. My friends also have giffgaff so I enjoy the free msgs and calls to them. However, service is unreliable a lot of time. Also, since the O2 data outage, giffgaff sent an email out in which they gave us ths option to either get compensation or DONATE our own money to HELP GIFFGAFF compensate its customers. Absolutsly ridiculous. Considering switching to a different provider because of that email.
22 January 2019
The mobile network coverage is very good. It is an affordable network provider and works well for me. I think giffgaff are excellent and their online chat facility is helpful.
22 January 2019
The goodybags are very convenient, would recommend (and have) to my friends. Especially good for international students, since we mostly spend breaks out of UK - the option to switch the goodybag on/off when we want is convenient. However, there should be an option to freeze the goodybag, that would be great.
22 January 2019
Very good value for money, able to be as flexible and change your mind as often as you want before your current goodybag is expired. Affordable for even the poorest student!
22 January 2019
I have been using Giffgaff for at least 15 months. I was happy to know that I could use the same service provider in most of the European countries, however, the signals in some of the countries I been particularly Germany, I was not able to use any mobile data though there were 1-2 bars of signal. I was not pleased since I could not use them and had to purchase another provider sim card. The connection was not strong even in London, Dorset, Blackpool, etc.
22 January 2019
I've been using giffgaff since moving to England as a student more than a year ago, and still haven't switched to a big provider, even after starting a permanent job since I am pretty happy with them. Good coverage, 4gb data, great customer service and community and very cheap calls to Europe - which is super important as an expat - all for 10 pounds a month. Roaming works absolutely fine too when I am back in my home country or traveling. Only things they could improve is even better coverage (but that's rather O2's job since giffgaff runs on their network) and maybe some extra perks as a longer time user. Haven't really experienced any problems whatsoever. Would definitely recommend it, especially for foreigners who make a lot of calls to Europe.