Octopus Energy Energy Reviews

22 January 2019
This is the cheapest energy provider that I have seen. Their customer service employees are super friendly and a pleasure to talk to. However, I do have to ring up a lot with issues such as readings not be processed and things like that but because their such a cheap provider this makes up for it. I recommend using Octopus Energy.
22 January 2019
They've been a really accessible company, particularly as a student. Everything so far has been clear and honest, with simple explanations and a breakdown of how they work. The transition was easy as well.
22 January 2019
Really amazing customers services. Most issues are resolved within 48 hours . Electricity rate is relatively cheap . Overall amazing service
22 January 2019
Had a really great experience with Octopus since Summer 2018. Our switch over was smooth from the previous tenants who were with a different provider, and I like the ability to change how much we pay each month into our account as we wish. Octopus had given us one of the best quotes, but I did feel slight uncertainty as they were a lesser known provider. Thankfully, it has worked out well, and I've had a good experience with trying to contact them when I've wanted/needed to. The monthly prize draws are a nice bonus too. Would recommend.
22 January 2019
Great company and great customer service! I love that they offer renewable energy and when our bills have occasionally bounced they have been very friendly. They also do a monthly roulette spin for when you enter your meter readings which is fun and a good motivator for ensuring you stay on top of them. We signed up for octopus after a referral from a friend and have been so happy with the service we received. Transfer was completed quickly and efficiently and we now have a warm home - guilt free!
22 January 2019
Easy to switch. No exit fees is really good and you can refer others to get credit added to your account! You can also use 100% clean energy.
22 January 2019
Octopus energy have an app which is used to make payments. This is very easy and convenient as you can pay with one click of a button and there is no paperwork or complications. They payment system is also fairly cheap as we pay a set amount every month and get money back/send more money if we spend more.