I have been with Eon for the past two years in my student flat. I am extremely happy with the service they provide. Firstly, they are incredibly patient and helpful over the phone. For a student who had never deal with bills, the task was daunting. However, their customer service team was very detailed in the answers they provided and gave me all the time I needed. Secondly, and most importantly, halfway through last year Eon realised we were being overcharged by our contract. Instead of continuing to charge us the previously agreed upon £42 per month, they reduced our bills to £9 per month for the rest of the year. This was because our overpayments were spilt over to the following months. This made me very happy to be with Eon as I knew we were not being scammed or cheated on. I would recommend Eon to anyone!