TSB Bank Accounts Reviews

18 December 2018
Customer service is excellent, student overdraft is great due to the interest free money! The mobile banking app is seamless and easy to use & it runs with Face ID
18 December 2018
The overdraft service is really reasonable, the graduate account allows you to pay it off in reasonable chunks over 3 years after you finish your degree.
18 December 2018
Customer Service is always excellent in my local branch. The advice they offer regarding account information is always helpful. They have an overdraft policy that increases over time, depending on the amount you need or request. They did not have any further student perks at the time I opened my student account. I do not use the mobile banking app but online banking is very easy to use. The only drawback is the slow speed of the website as it takes quite a long time to load each page.
18 December 2018
I have had this bank account since I was 16 so without much thought opted to use them to open a student account. On most occasions customer service has been good although every year I have had to prove I am a student once again which proved difficult when I completed an intercalated degree as part of my medicine course as this flags up as being a one year course despite it being part of a six year degree. The overdraft limit is also lower than other banks at just £1500
18 December 2018
Good overdraft but have had several problems with TSB. They cancelled my card without telling me, and I couldn't access my money for two weeks until they'd sent out a new one. No branch in Sheffield city centre, so I had to get a train to another town just to visit a branch. They would only let me withdraw £50 whilst waiting for my new card to come. In the end I had to borrow cash from my Mum. The new card went to my home address as they wouldn't send it to my uni accommodation, so I had to travel all the way home to get my card. I also banked a cheque mid-December and it didn't clear until early January. The only perk is the overdraft. There are no extra perks for students like railcards etc. Wouldn't recommend TSB and I'm planning to change bank soon.
18 December 2018
TSB is great if all you're looking for is a straight up bank account. Unfortunately for students there isn't the same perks that other accounts offer. Their offer overdrafts however, if you're looking to do the online form I wouldn't recommend as at the end it asks you to call them anyway, I'd skip the first step and just call them. Call wait times can be long but their customer service is excellent.
18 December 2018
The app is super easy to use and the staff are always lovely! Genuinely never had issues with TSB Customer Services as they're always super helpful.
18 December 2018
Excellent customer service, always friendly in branch and happy to help when calling. Overdraft is great, £500 limit during first year of study, £1000 second year and £1500 third year, no interest. The mobile banking app is pretty smooth, I like the Face ID available on iPhones so I don't have to do my secret password every time, which makes it faster and easier to use. Overall, I think TSB are a great bank, especially for students.

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